In terms of our expertise, we are a universal broker and offer a broad spectrum of investment products and tools, such as the ability to trade in stocks, futures, foreign exchange (‘Forex’), contracts for difference (‘CFDs’), indices, options and many other financial derivatives.
Through building long-term relationships with our clients, we create a foundation of trust and a culture designed to promote on-going education and understanding of concepts that have traditionally been perceived as complex and intimidating. We strive to achieve excellence in investment results and client servicing through personal commitment, experience, and innovative thinking.
As you may already know, there are a lot of forex companies out there. However, we believe that there are a number of factors that help us stand out from the competitors. Our first differentiator lies in regulation. While being regulated by a high profile organisation such CySEC, we are also a member of the Investor Compensation Fund (ICF), which allows our clients to receive compensation for any successful claim subject to a maximum compensation of 20 000 Euro. All of our clients’ funds are kept in segregated accounts in order to maximise the security of funds. Additionally, we offer our clients superior customer support which is available 24 hours a day. Alongside this, we are also an ECN Broker and therefore are interested in successful trading from our clients, because we only receive our profit from the commissions generated by them. In this sense, we are unlike market maker companies, who receive their profits from the losses of their clients. Therefore, we do not have any trading restrictions for our clients, and we send all of our clients’ orders directly to the market.
Moreover, we are not limited to offer trading only in forex, and have access to almost any market available in the world, such as; CFDs, futures, options, stocks, ETFs and many more. Furthermore, we offer our clients a choice between there platforms for trading, where each platform has its own unique features, which in turn help our traders to maintain their trading environment.
Lastly, but certainly not least, the technology behind our investment platforms enables us to automatically submit your trade requests to our liquidity providers with the best bid/offer and wait for a confirmation prior to sending accept or reject message to our clients.
In terms of our approach towards dealing with clients, we believe that all of our clients are valuable assets of FXFINPRO Capital and as a result, we dedicate a sales manager to every client. As such, the managers can be contacted by any possible way, including Skype and Whatsapp. We offer individual consultations and advice on which account to open, which will be suitable for a particular trader. We also offer various trading accounts, with different trading specifications. As a result, we have trading accounts, which will be suitable for any strategy. As mentioned earlier, our dedicated support team will answer any question a client might have in a professional and formal manner, anytime of the day.
Once the client is on board, we make constant follow-ups in order to check whether the client requires any assistance or has any suggestions, regarding our company. Even if a client is new to the Forex industry, we will be more than happy to provide all the teaching material and assist to enrol for online education with our partners.
When it comes to large institutional clients, our senior members of the company are willing to travel anywhere in the world in order to greet the clients and introduce them to our products and services. We believe that such face-to-face meetings are very productive for the client, as he or she can receive detailed answers to any complex questions.
In order to prevail in our highly competitive industry, we are constantly improving the quality of our products and services. Among our future plans is to open company branches in major capitals worldwide, thus making it accessible for anyone to visit us face-to-face We believe it is very important for clients to know that they can visit our company branch, in case they require any further assistance.
We also plan to add another world class liquidity provider, and one of the key aspects of the brokerage services is the speed order execution. Thus, we are eager to work with large liquidity providers that will offer our clients the best trading environment. Moreover, we plan to add more payment systems for deposits/withdrawals. It is crucial to have as many methods as possible, in order to make it accessible for anyone in the world to work with FXFINPRO Capital and gain their financial freedom.
Likewise, we are also increasing the capacity of our sales team. Due to increased registrations from all over the world, we are planning to hire multicultural staff that will be able to assist our clients in different languages. As a result, the advantages and specifications of our services will be easier to understand.
Also in the pipeline is the development of our own trading platform. Our team of IT specialists, along with our marketing and risk managers will be able to create a modern, easy to use, universal trading platform that will make trading - even simpler.
With the demand for forex trading on the rise, we are establishing forex schools with trading rooms. We believe that our skilled and experienced lecturers will help anyone to learn the basics of trading and as a result, gain financial freedom. All of our schools will have trading rooms, where students and graduates will be able to trade and communicate between each other.
As for the award, we believe that it is a great achievement by our team to win such awards from such a prestigious publisher! We are proud that our efforts were noticed and awarded correspondingly, and we aim to continue improving the quality of our services and justify the trust put into our company by our current and potential clients.
Company: FXFINPRO Capital
Name: Georgy Agasandyan
Web Address: www.fxfinpro.com
Address: Nikou Pattichi 82, Maritania court,
office 101, area code 3070 Limassol, Cyprus
Telephone: 357 2526 2102